Day: July 8, 2025
Supplier failed to issue final bills to 34,000 prepayment customers who stopped using it, Ofgem finds
The energy regulator has ordered Octopus Energy to pay £1.5m in refunds and compensation, after an investigation found thousands of errors on prepayment meter bills.
An investigation by Ofgem found Octopus failed to issue final bills to 34,000 prepayment customers who transferred to another supplier or terminated their contract within the required six-week period between 2014 and October 2023.
Two hacks affecting big UK companies have gone unreported in recent months, Archie Norman tells MPs
UK businesses should be legally required to report major cyber-attacks, the boss of Marks & Spencer has suggested as he claimed two hacks involving “large British companies” had gone unreported in recent months.
In evidence to MPs about the impact of the massive cyber-attack on M&S that forced it to close down its online store for almost seven weeks, the retailer’s chair, Archie Norman, said the business was still in “rebuild mode”.
Over 100 people are believed dead, many of them children, after torrential rain and extreme flash flooding
With more than 100 people dead, many of them children attending a Christian summer camp on the banks of the Guadalupe River, Friday’s extreme flash flooding that overwhelmed a sizeable chunk of central Texas will be recorded as one of the state’s worst ever natural disasters.
The brunt of the tragedy was felt in Kerr county, where at least 27 children and counsellors were killed after a deluge of water described by one witness as a “a pitch-black wall of death” swept through the all-girl Camp Mystic on the river’s south fork. About 750 young campers were celebrating the Fourth of July holiday.
