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6 companies that have signaled they are replacing human employees with AI

Amazon CEO, HP CEO, IBM CEO
Amazon CEO Andy Jassy, HP CEO Enrique Lores, and IBM CEO Arvind Krishna (from left to right).

  • Companies like HP, IBM, and Amazon are replacing jobs with AI.
  • HP plans to cut up to 6,000 jobs by 2028, citing AI-driven productivity measures.
  • IBM and Amazon have both linked workforce reductions to increased use of AI.

Worries about AI one day replacing human workers have intensified in recent years — and as it turns out, that future has already arrived.

MIT just released a study that found that AI can already replace 11.7% of the US labor market. The study utilized a labor simulation tool called the Iceberg Index, which models 151 million US workers and measures how AI overlaps with skills in each occupation.

As AI starts to replace human workers, companies have been increasingly open about the role AI adoption is playing in recent layoffs. However, while some companies have directly cited AI as a reason for workforce reductions, others have vacillated with their messaging, leaving ambiguity around the exact reasoning and whether AI is directly replacing workers.

Even as some companies replace human workers with AI, they might end up hiring more people in other roles because of it. A World Economic Forum survey found that 41% of companies globally are expected to reduce their workforces over the next five years because of AI. Meanwhile, tech jobs in big data, fintech, and AI are expected to double by 2030, the WEF said.

Here’s a list of companies that are replacing — or signaling they may replace — humans with AI.

HP
Lores ends each day with reflection about HP's present and future.
Lores ends each day with reflection about HP’s present and future.

HP said it’s reducing the size of its corporate workforce as a result of AI initiatives. In an earnings report on Tuesday, the company said it plans to cut between 4,000 and 6,000 jobs by the end of 2028, estimating the changes would save around $1 billion.

HP’s earnings presentation said part of its strategy was to cut costs through “workforce reductions, platform simplification, programs consolidation, and productivity measures” and to increase customer satisfaction, innovation, and productivity with “artificial intelligence adoption and enablement.”

IBM
Arvind Krishna, Chairman and Chief Executive Officer of IBM addresses the gathering on the first day of the three-day B20 Summit in New Delhi on August 25, 2023
Arvind Krishna has been spent his entire career at IBM. He was made CEO of the company in 2020.

Arvind Krishna, CEO of IBM, told The Wall Street Journal earlier this year that it had replaced hundreds of human resources employees with AI.

More recently, the company announced in November that it would cut thousands of workers in the fourth quarter of 2025, affecting a “single-digit percentage of its global workforce.” Its CEO, Arvind Krishna, said the company is shifting priorities to hire more people around AI and quantum. He also said the company plans to increase hiring among recent college graduates over the next year.

Krishna has also said AI adoption has led to the company hiring more employees in programming and sales.

In 2023, Krishna told Bloomberg that IBM had halted or slowed hiring for back-office roles, like in human resources, that could be replaced by AI.

“I could easily see 30% of that getting replaced by AI and automation over a five-year period,” he told the outlet at the time.

Amazon
Amazon CEO Andy Jassy
Amazon CEO Andy Jassy

Amazon CEO Andy Jassy said that AI-driven efficiency gains would shrink the retail giant’s workforce in the coming years — but when the company announced it was cutting 14,000 jobs in October, Jassy said the cuts were about culture, not AI.

“The announcement that we made a few days ago was not really financially driven, and it’s not even really AI-driven, not right now at least,” Jassy said in the company’s most recent earnings call. “It really — it’s culture.”

An Amazon spokesperson also reiterated to Business Insider that the cuts were not driven by AI.

When the layoffs were announced, Amazon’s senior vice president of people experience and technology wrote in a blog post that the move reflected a continued effort to run the company “like the world’s largest startup.” The SVP, Beth Galetti, also referenced a need to be leaner in the age of AI.

“This generation of AI is the most transformative technology we’ve seen since the internet, and it’s enabling companies to innovate much faster than ever before,” Galetti wrote in the post.

Salesforce
Salesforce CEO Marc Benioff at the Annual Meeting of the World Economic Forum in Davos, Switzerland, in January 2025.
Salesforce CEO Marc Benioff says Gemini 3 is so advanced that he has stopped using ChatGPT.

In an episode of “The Logan Bartlett Show” released in August, Salesforce CEO Marc Benioff said the company was using AI agents in the customer support division to replace humans and help the company work through more sales leads.

“I was able to rebalance my head count on my support,” he said in the interview. “I’ve reduced it from 9,000 heads to about 5,000 because I need less heads.”

A Salesforce spokesperson told Business Insider that Benioff was referencing an organizational transformation that took place over several months to reshape its customer support function.

After deploying Agentforce, the company no longer needed to “actively backfill support engineer roles,” the spokesperson said, adding that it successfully redeployed hundreds of employees into other areas of the company, like professional services, sales, and customer success.

Klarna
Collage of Klarna CEO Sebastian Siemiatkowski  with its logo
Klarna CEO Sebastian Siemiatkowski

Klarna CEO Sebastian Siemiatkowski said in 2024 that the company could operate effectively with half its current staff.

A spokesperson for the company said its AI assistant now handles the equivalent workload of 853 full-time agents, up from 700 at launch. That’s saving an estimated $58 million annually, the spokesperson said.

After its CEO acknowledged that previous cost-cutting measures had gone too far, the buy-now-pay-later firm redeployed workers to customer support roles. However, the spokesperson said that Siemiatkowski’s comments were in reference to outsourced support quality, not limitations of AI. The recent in-house hires were a “tiny pilot” of under 10 people aimed at improving the quality of outsourced agents, not replacing AI, the spokesperson said.

The spokesperson added that the company never removed human support entirely, and it still works with outsourced teams of around 2,000.

Fiverr
Micha Kaufman
Micha Kaufman.

Micha Kaufman, the CEO and founder of Fiverr, said in September that the company was slashing roughly 30% of its workforce. The cut would affect about 250 team members, and the freelancing platform had 762 full-time employees as of 2024, according to an SEC filing.

The CEO said that the cuts were needed to help turn Fiverr into a leaner and faster “AI-first company.”

Kaufman said in a staff memo in April that AI was “coming for your jobs,” and in May, he told Business Insider that Fiverr would only hire people who know how to use AI.

“If you don’t ensure that you sharpen your knives, you’re going to be left behind. It’s that simple,” Kaufman said.

Read the original article on Business Insider
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IMF: Uzbekistan’s Economy Strong but Reforms Needed to Sustain Momentum

Uzbekistan’s economy remains robust, supported by strong domestic demand, high gold prices, and rising investment, according to the International Monetary Fund (IMF). The assessment was released in an end-of-mission statement following an IMF staff visit to Tashkent from November 17 to 25, led by Yasser Abdih.

The IMF reported that real GDP grew by 7.6% year-on-year in the first nine months of 2025, driven by buoyant household consumption and increased investment. Despite sustained demand, inflation has moderated. Headline inflation fell to 7.8% in October, while core inflation eased to 6.6%. This slowdown, the IMF noted, reflects the diminishing impact of last year’s administrative energy price adjustments, a firmer exchange rate, and continued tight monetary policy.

Household lending grew rapidly, up 23% in September, though business lending rose more modestly. The external current account deficit narrowed significantly in the first half of 2025, bolstered by high global gold prices, a strong performance in non-gold exports, and steady remittance inflows. International reserves remain “ample,” covering roughly 12 months of projected imports.

The IMF forecasts GDP growth to exceed 7% in 2025, tapering to around 6% in 2026. Inflation is expected to gradually decline toward the Central Bank of Uzbekistan’s 5% target by the end of 2027. Overall, the economic outlook is “broadly positive,” with risks described as “largely balanced.”

However, the IMF cautioned that stronger-than-expected revenues, particularly from gold exports, could lead to excessive government spending. To avoid overheating the economy, it advised limiting new expenditures, curbing real exchange rate appreciation, and reducing exposure to gold price volatility. The Uzbek government has reaffirmed its commitment to keeping the fiscal deficit below 3% of GDP in both 2025 and 2026.

The mission urged authorities to broaden the tax base and raise the tax-to-GDP ratio. It welcomed the government’s planned medium-term revenue strategy and ongoing reforms to reduce the shadow economy and modernize the Tax Committee. Key recommendations include restricting new tax incentives, enhancing audit systems, and publishing annual tax expenditure reports to improve transparency.

On monetary policy, the IMF stressed the need to maintain a tight stance to drive inflation down. The Central Bank of Uzbekistan has held its policy rate at 14% since March. The IMF welcomed the country’s move toward greater exchange rate flexibility, introduced in April.

The Fund also called for acceleration of financial sector reforms, including phasing out directed and preferential lending programs. It urged the finalization of a comprehensive roadmap to implement the 2025 Financial Sector Assessment Program recommendations.

Structural reforms remain critical to sustaining long-term growth. The IMF emphasized the need to continue privatizing and restructuring major state-owned enterprises, improve governance, strengthen market competition, and prepare for World Trade Organization accession, targeted for March 2026.

The IMF concluded the mission by thanking Uzbek authorities for their cooperation, noting that the visit will not result in a formal Board discussion.

A year earlier, the IMF delivered similarly upbeat projections for Uzbekistan, citing 6.4% GDP growth in the first half of 2024, rising remittances, and solid reserves. However, it also warned of inflationary pressures from energy price reforms and underscored the need for continued structural reforms to shield the economy from external shocks.

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