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Microsoft study identifies 40 jobs AI chatbots are likely to help automate — and those where the tech is barely being used

A stock photo of a woman typing
Microsoft researchers found that jobs related to providing and communicating information are most likely to be affected by AI.

  • AI chatbots are likely to automate tasks related to communications, according to Microsoft researchers.
  • Researchers analyzed 200,000 conversations with Microsoft Copilot.
  • They caution that just because a job overlaps with AI doesn’t mean layoffs could be in the offing.

An AI chatbot is a pretty good interpreter. It can’t dredge a river.

Microsoft researchers analyzed which careers are most and least likely to be affected by generative AI and large language models (LLMs) based on an anonymized dataset of 200,000 conversations between users in the United States and the tech giant’s Copilot chatbot, formerly known as Bing Copilot.

They found that the jobs most likely to be affected involve those providing and communicating information, including translators, historians, and writers.

The researchers avoided the most pressing question for AI: the extent to which it will eliminate or even grow jobs in the workforce. Rival CEOs have disputed Anthropic CEO Dario Amodei’s view that AI could wipe out up to half of white collar entry-level jobs in the next five years. Others in tech, like Mark Cuban, think AI will be a net job creator.

The paper doesn’t cover whether interpreters and translators (the occupations they found that most overlapped with AI) should be fearful about their future. Likewise, they didn’t conclude that dredge operators (among the least affected occupations) are safe.

“Our research shows that AI supports many tasks, particularly those involving research, writing, and communication, but does not indicate it can fully perform any single occupation,” Kiran Tomlinson, a senior researcher at Microsoft and the lead author of the paper, said in a statement to Business Insider. “As AI adoption accelerates, it’s important that we continue to study and better understand its societal and economic impact.”

Based on the chatbot data, researchers could see what users were asking the AI to do and what the AI was performing in response. They could then compare these findings to the types of tasks that are most likely to overlap with an AI chatbot.

Their findings echo the growing research and views that AI chatbots will likely have a much greater overlap with office jobs than those requiring physical work or interactions. If this holds true, it means AI would change a different part of the workforce than past technological revolutions.

Among the least affected jobs are phlebotomists, nursing assistants, and hazardous materials removal workers.

This doesn’t mean physical labor jobs aren’t affected. The researchers also cautioned that their data only concerns large language models.

“Other applications of AI could certainly affect occupations involving operating and monitoring machinery, such as truck driving,” they wrote.

Read the original article on Business Insider
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I’m highly organized and productive, so my ADHD diagnosis at 32 surprised some people in my life. It didn’t surprise me.

Woman sitting at desk with notes on bulletin board. books, and computer in front of her.
The author (not pictured) was diagnosed with ADHD at 32.

  • I recently received an ADHD diagnosis at 32.
  • I’ve used coping mechanisms for years to make life easier without knowing why I was doing it.
  • Now, I’m learning about thriving with ADHD, and the confirmation of a diagnosis is validating.

Aristotle said that knowing yourself is the beginning of all wisdom. My latest ‘ah-ha’ moment is a long-suspected ADHD diagnosis, made official this month. According to the National Institute of Mental Health, the median age for a mild ADHD diagnosis is 7. I’m 32.

I was hesitant to assign myself the label, since finding ADHD memes relatable is hardly a diagnosis, even when those memes feel like they were made with me in mind. Now that I’ve seen a specialist who confirmed my suspicions, the feeling of vindication is kind of exhilarating.

I’ve suspected I had ADHD for about 10 years

“When was the first time you suspected this?” the doctor asked.

Ten years ago, I was team-marking with other teachers, trapped for a full weekend with the task of grading hundreds of senior exams before the deadline. The other teachers were flying through essays, their red pens a blur.

I watched them for a bit, wondering how they were able to tune each other out. I graded two essays and then made some tea. I rewarded myself for finishing another essay with the slow removal of my jacket. Many buttons. Thrilling. And then one more essay, followed by a snack. The sound of my colleagues’ pens was distracting. The sound of the kettle boiling, even more so. Speaking of which…more tea? A bathroom break? I was bored senseless.

“How many have you done, Tayla?” I’d tackled four in the time the others had each graded 12. I told myself it was because the other teachers were more experienced.

I developed coping mechanisms long ago to mask symptoms

I shared the news of my diagnosis with a friend from school. “Seriously? But…you’re so productive?” she said, shocked. It was easy to slip through the cracks as a high achiever. ADHD diagnoses are often missed in girls — the ratio of boys to girls with ADHD is 3:1 in childhood, but in adulthood it’s much closer to 1:1. Apparently, girls with ADHD are more likely to make an effort to mask symptoms.

I got straight As in school (bar physical science, which felt like torture) and graduated from university magna cum laude. Along the way, I’d unknowingly been developing coping strategies, weaving them into my daily life. A major one was the subjects I chose.

In high school, I dropped two math classes in my final year; it wasn’t my strong suit. In university, excelling in psychology and English was easy — I loved both majors and would happily fixate on them for hours.

I’ve had a daily to-do list for decades. I voice note myself constantly. My calendar is so detailed that it looks encyclopedic. I schedule meetings and my toughest tasks during my most productive hours. I lock my phone away during work because I’ll scroll fruitlessly. And now I can see all of this for what it is: a plethora of coping mechanisms.

Even pursuing my writing career, I curated it around an ADHD diagnosis I didn’t yet have. I struggle to write on topics I don’t care about, so I built a roster of clients and publications in travel, a subject that obsesses me. Being self-employed has allowed me to tap into other interests, like coaching people in writing personal essays. I’ve always gravitated toward the form. After a quick Google, it turns out many associate oversharing with ADHD, too. Hmm.

I’m throwing myself into learning. I’m reading books about thriving with ADHD. I’m following relevant accounts on social media, knowing that I now belong in these communities. The best time to get this diagnosis was probably 25 years ago. But I have it now. I’m not convinced this is the “beginning of wisdom” as Aristotle says, but it’s the beginning of something. That’s good enough for now.

Read the original article on Business Insider
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The Longman MP said that men were more drawn to jobs involving maths or physical exertion, including construction or trades.

Continue reading…

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